Terms and Conditions

All of our items are original, vintage pieces. While we go to great lengths to carefully source items in the best possible condition given the years of use and love they have already had, it is inevitable that some pieces may display some minor signs of wear. Where an item has been refurbished care is taken to maintain the original character of the piece.

Returns

Due to the pre-loved nature of our items, it is not possible to offer a warranty or guarantee - this does not affect your statutory rights. However, if the item is not to your satisfaction we are happy to offer our customers the option to return it and receive a full refund within 14 days of purchase. It is important to note that the charge for delivery on any returns will not be covered by UGO Vintage LTD. Returns will not be accepted on any items damaged following delivery, during installation or during the return delivery.